VoIP
Assurance
// FOR VOICE INFRASTRUCTURE
Monitor SIP Trunks, RTP streams, and Jitter. Detect packet loss and MOS degradation before your customers hear it.
The Quality Challenge
Jitter Sensitivity
Voice packets must arrive in order. >30ms jitter destroys call clarity.
Packet Loss
Even 1% packet loss causes robotic voice artifacts. Monitor UDP reliability constantly.
SIP Registration
If your trunk drops registration, inbound calls fail silently. Monitor status 24/7.
Global Routing
International calls traverse multiple carriers. Map routing paths from 500+ edge networks to identify which leg is causing the delay.
MOS Scoring
Don't guess quality. We calculate Mean Opinion Score (MOS) for every synthetic test.
Carrier Outages
Detect when Twilio or your upstream carrier is having issues before they post it.
Monitoring Suite
Synthetic SIP Calls
Place actual test calls to your numbers. Verify audio quality (MOS), ring time, and connection success.
RTP Stream Analysis
Analyze the audio stream for packet loss, jitter, and latency in real-time.
Trunk Health Checks
Continuously verify SIP OPTIONS ping to your upstream carrier to ensure connectivity.
Multi-Path Routing Analysis
500+ concurrent traceroutes from edge networks. Identify routing issues causing packet loss and jitter for international calls.